Feature Requests

If all content within a festival is geoblocked, then people should not be allowed to buy a pass if they are outside of the countries in which the films are available. This happens with the IP address being blocked at checkout when booking into films, so can it be available for passes too? We have quite a few customers who ask for refunds on the passes as they didn't realise the films couldn't be watched in their countries when buying a pass.

There is the recurring payment option, but the language tells customers they can cancel at any time. We are looking for basically giving the ability to break payments up into monthly payments to make it easier. We can't really allow cancellations.

Admin transfers do not require the transfer to be accepted by the new customer.

Resets ticket count each year if receving comp tickets, count does not reflect future discounted tickets more customization -Better gifting of memberships

So, if a passholder purchases 6 tickets for an event, two of the tickets would have the discount applied, and the other four would be at full price. We want to be able to restrict the discount, but not the number of tickets sold.

The checkout modal for buying a pass from the virtual catalog does not show in-line donation add-ons like it does in the checkout on native site. Please add this.

Have an additional field or checkbox on a membership that a user can select, such as “pay renewal by other means”, perhaps next to the membership in My Memberships or at checkout. And if selected, have this clearly displayed in the pass table in the dashboard, like a flag in a separate column, so admins can easily track those memberships and when to process their renewals by cash, check, or some other means.

It would be helpful to Select some pass buckets for label printing and allow us to either select or de-select some individual passes for label printing.

When a pass or membership is used to order a ticket, a ticket confirmation email is sent (unless "Email ticket order confirmations to passholders" is un-toggled). This feature request describes a scenario in which you want ticket email confirmations to go to passholders and members, but suppresses the QR code in the confirmation, to ensure that it is only the pass or membership QR code is used to validate the ticket ordered once scanned.