Eventive Organizers now have two great options for previewing your mailings before sending them to your audience.

You can preview your mailings directly in the Eventive Dashboard by clicking "Preview mailing here".

You also have the option to send a test email to an email address of your choice so that you can see what the email will look like in the inbox of your preferred email service or email client.

For more information on Mailings, please click here.

We've just deployed a fix to a known issue with Pass Rule Use Restrictions.

As some Eventive organizers had identified, the "Number of tickets per event per pass setting" had been allowing customers to exceed the "Total number of tickets per pass" when placing an order via the box office.

An example of this problem would be a 5 ticket bundle with a 2 ticket per event per pass restriction had been able to order up to 6 tickets, because the 2 ticket per event per pass restriction was unexpectedly being given priority over the total number of tickets per pass setting of 5.

This problem has now been fixed such that the both pass rule use restrictions are applied, but the Total number of tickets per pass are given priority over the Number of tickets per event per pass as expected.

Are you making extensive use of the Mailchimp Sync and having difficulty telling all of your syncs apart?

Now you can add a custom label to each of your External Syncs so that you can see at a glance what each sync is meant to do.

Name them by date, or by audience segment, or however you'd like.

When creating new syncs, the label field is right at the top of the page where you configure your external sync.

To add labels to existing syncs, click "Manage sync" next to the sync you would like to label.

Use pass rules for Item Buckets to make your passes and memberships capable of ordering discounted or free items via the box office. Pass rules for item buckets work with both the Eventive Dashboard Box Office and the Box Office App.

This is great way to offer your members a discount on concessions, or passholders a discount on your festival merch.

To learn more about Pass Rules for Item Buckets, please see our new article, Create Pass Rules for Item Orders.

Now you can age-restrict content from your Eventive dashboard... the age restriction feature can be found in the Film Record, so that age restriction can be enabled on a per-film basis.

To enable Age-restriction on a Film, go to the film record and under "Age-restricted content" check "Viewers must attest to being 18+ to view virtual content".

Once this is enabled, the customer will be presented with a date selector when they start the screening, this will show up after the Eventive Advanced Anti-piracy notice, before the first asset in the screening.

Festivals and organizations using Online Ballots for Physical Events can now toggle balloting off once voting is closed.

Balloting for Virtual Screenings is toggled off separately from Online Ballots for Physical Events. For Festivals or Organizations whose physical events end before their virtual screenings, ballots can be toggled off after all physical events have ended, while ballots for virtual screenings can remain open.

For more information on configuring and closing balloting, please see our article entitled Set Up Ballots.

These settings can be found in your eventive dashboard by going to your current event bucket and clicking Balloting > Set up Ballots.

Locate physical events and virtual screenings more easily in POS Mode using the new search bar. Searching by complete or partial titles can help you more quickly locate your physical events or virtual screenings for smooth and efficient checkouts.

The POS Box Office can now also be filtered by tag in order to create a more streamlined or focused view.

Please see our article on Using the Box Office in POS Mode.

For those who are keenly interested in more deeply segmented sales data, event insights can now be displayed via sales channel. By selecting "Show sales channels" at the bottom of an event insights page, sales will be broken out into web sales, box office sales and rush line sales.

Being able to see the breakdown of sales via these 3 channels across your events may help understand audience buying behaviors.

For events with comparable sales, try comparing screenings from different series or film genres. Do you notice a trend for which sales channel(s) are most appealing to the audience? Could this influence the way that you market your screenings for advance sales? onsite sales? or rush sales?

You can now add a custom introduction to your online ballots by tag. This is a great way to highlight specific award categories and acknowledge your valued sponsors. Emphasize the importance of voting by telling your audience a bit about the award.

You can find this new setting in your event bucket by clicking "Balloting" followed by "Set up ballots".

For more information on configuring ballots, please visit our article entitled Set Up Ballots.

With a few recent updates, it's now easier to create and reorder your pass rules to design your passholder and membership benefits.

Pass rules can now be created to without the need for custom tags.

using the up and down arrows that are located next to the save button at the bottom of each pass rule. You'll no longer need to delete and re-create pass rules in order to change their order.

You can now by configuring the setting "Restrict based on the current time (when the pass is used to place the order)". This setting is really handy for setting up tiered passholder presales so that your premiere passholders get the priority access to your more exclusive events. Another slick 'set-it-and-forget-it' preset to make your festival planning a little bit easier.

You can now . This setting will allow you to restrict a passholder to only ordering a particular film once. With this setting you can require a passholder to choose between multiple screenings of the same film or to determine if they are going to watch a film online or in cinema, but not both. (note: films marked as "hidden everywhere" will not be counted towards the limit). When admissions to a particular film are limited, this will help you bring each film to as many unique customers as possible.

For more information on Pass Rules and these new updates, please visit our article on Creating Pass Rules for Ticket Orders.