Feature Requests

Add survey functionality to the platform that includes sample questions and can also be customized to gather feedback post-festival and before upcoming festivals.

The option to have waiting lists for sold-out pass buckets and events, so people can queue and get a notification as soon as the capacity changed or as soon as someone is canceling a ticket.

In our country it is standard to set the time in a 24-hours format and we get back from our audience that am/pm leads to misunderstandings. Can this option be added to your system?

If someone doesn't have their ticket on a mobile device or printed, the scanner app should have a feature to be able to search within the selected event for a name, and manually check in a ticket (and see their seat number). We had this on previous ticketing services we used- it's very helpful when a QR code just won't scan clearly or someone forgot their ticket.

We'd like to be able to continue selling merch from events online after the event has taken place, rather than bending the system to our will.

Currently we have to decide to either pass on all fees or absorb fees. We'd like to have an option for the customer to decide if they'd like opt in to cover fees.

The ability to change the system language (frontend) for the text, and also switch to a 24 hour clock is a necessity. The ability to change the text in the configurator is unfortunately not enough, as there are still a lot of strings that cannot be translated. Also, the ability to let the user change the language would be great for festivals with several languages.

The geoanalytics is great; however, being able to turn that data into a mapped format, in addition to the current list, would be much more visually compelling for reporting.

In addition to Start Time and End Time, we'd like a field for the door/ gate opening time

Have the ability to make a copy of a mailing instead of starting from scratch each time.