Feature Requests

I would like to be able to code: Hello %$FirstName$%, Thank you for your purchase. We look forward to seeing you at FILM FEST KNOX! You have been issued a %$MembershipPriceType$% Pass, number %$MemberNumber$%.

After a group order for virtual there is not a way to resend-confirmation to individuals of the group order. Adding the ability to resend to a specific person from the group order a needed would useful here.

A sizable portion of our customers have issues with remembering passwords and make errors when trying to accurately remember/type their passwords. A simple "Show Password" button allowing them to see what they're typing in in plain text would alleviate a lot of user error issues around logins that we've been dealing with.

Make a single screening page so there will be a view toggle at the top, when on mobile.

Ability to NOT send an email confirmation for every ticket purchase.

It would be cool if the scanner app could also have a mode to look up customers by name and check them in. It's not currently crucial because folks can always go to box office and get their tickets printed. But we've considered having one box office to cover two nearby venues, and then it would become much more important.

It would be great if we could create standard ticket buckets for each venue, which can then be applied to physical events. And then have the ability to customize for specific events if needed. Whenever I'm cloning ticket buckets, I forget which other events are in the same venue. There should also be some kind of note that shows if the ticket bucket for an event is standard, or if it's been customized.

I'd like to see a sales report grouped by ticket type rather than just price.

Add survey functionality to the platform that includes sample questions and can also be customized to gather feedback post-festival and before upcoming festivals.

Given that we already have mailers, it would be great to have a proprietary survey organizers could build that they could send to patrons post fest---I think this would go a long way in supporting the long term health of organizers.