Feature Requests

Currently we have to decide to either pass on all fees or absorb fees. We'd like to have an option for the customer to decide if they'd like opt in to cover fees.

For instances where someone comes to a box office to order a pass or a ticket on behalf of someone else, and sent to that person's email address while the receipt is printed on-site or sent via email. Current way to do this would be to have the box officer transfer the ticket or pass to the intended recipient in the dashboard.

The Communication preferences box on the account management page mentions festival news, but we don’t have a festival. Can this be customized, or at least have that bit removed?

The option to have waiting lists for sold-out pass buckets and events, so people can queue and get a notification as soon as the capacity changed or as soon as someone is canceling a ticket.

We need a Special Events page for all the 'Other Events' that are added. Right now you either have to use annoying tags and add the special events as 'films' or search for the special events in the schedule (also annoying). There should just be another page that organizes all the special (other) events such as panels, seminars, workshops, parties, awards ceremony, receptions, etc.

With multiple people able to make changes to the system, and multiple people with full access to the system, an audit log of system access, edits, etc is a critical element for any fiscal responsibility and accountability. Surprised that such a basic audit trail does not exist!

When duplicating an event bucket, it would be great to bring over the ticket buckets so they can be cloned for events in the new event bucket

It would be useful to be able to automate having sales made available at a specific time of day, as opposed to manually opening sales for physical (or virtual) events.