Feature Requests

Generate a global custom report by available endpoints and fields. The showpass example image below was shared as an example of the functionality the Organizers at MENA were looking for. This would include filters by endpoints like Event Bucket, Tickets, Passes, Orders, Transactions, etc - allowing a custom CSV to be exported and or scheduled.

Please allow box office agents to sort events by date

It is currently not possible to audit 2FA compliance or force it for accounts with access to sensitive features. Please add: A way to view which organization members have 2FA enabled An option to require 2FA for administrative access

Option to add settings to reserved seating events to prevent booking from leaving single seat gaps in order to maximise row capacity and sales. Would also be great for this to be toggled off closer to the event start to allow for last minute single orders

It would be great if you could select a tag to applied to only a film, or only an event, or both (carry over from film to screening). With events that have both shorts and feature films, the event tag is then confusing listing both. But I still want that feature for audience sorting of the films. Same goes for type of captioning for a film. If 2 films are shown each with a different type of caption - the screening is confusing if labeled as both CC and OC.

If a refund is issued or tickets deleted it would be great to see which user made the changes next to the transaction.

It would be great to be able to send a mailing to those who signed up for an event after the initial mailing was sent out. That way the people in the original mailing don't get spammed with the same info twice.

Please allow us to change the background color of the site.

If someone doesn't have their ticket on a mobile device or printed, the scanner app should have a feature to be able to search within the selected event for a name, and manually check in a ticket (and see their seat number). We had this on previous ticketing services we used- it's very helpful when a QR code just won't scan clearly or someone forgot their ticket.

"Upcoming Events" in the Box Office App shows the start time, but not the end time--would be useful to see the end time at a glance for patrons and staff