The Eventive dashboard Box Office now supports scanning a customer's pass or membership QR code with a USB 2D barcode scanner to instantly start a Passholder/Membership Reservation. In addition to entering a customer's pass or membership by name, your box office staff can now scan the QR code from the customer's pass or membership and have all the relevant information populated automatically.
This is especially useful for busy will-call lines, member check-in tables, or any high-volume box office setting where speed and accuracy matter. Scanning removes the need to search by name, reducing errors caused by similar names, unnamed passes, or long dropdown lists.
See our newest help article to learn more about scanning membership and pass QR codes to automatically apply benefits in the dashboard box office.
Barcode scanning is available for the dashboard box office in both POS Mode and Web Mode and functions the same in both layouts.
This feature will work with any USB connected 2D barcode scanner. See our Hardware Recommendations.